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How sosrototo protects what you share

When you open an account with us, your personal information—from your login details to your payment history with DANA, OVO, GoPay and QRIS—stays encrypted and separate from our…

Account security from sign-upEncrypted payment recordsYour data, your rights
sosrototo How sosrototo protects what you share
REACH OUR TEAM

Ask about your privacy rights

Your data questions matter. We've set up multiple channels so you can contact us about what we store, request a copy of your records, or ask…

Live Chat Open the chat window on any page and ask our support team about privacy…
Email Support Send your privacy request to our support address and include your account email.
Account Settings Log into your account, head to Settings > Privacy & Security to review what…
HOW WE HANDLE IT

Data security and your account control

We protect your personal and payment information with encryption standards that match banking-level security.

Encryption

All data transmitted between your device and our servers uses SSL encryption, the same standard major banks use.

Cookie Policy

We use cookies to keep you logged in, remember your language and region, and measure how the site performs. Manage cookie preferences in your browser anytime.

Withdrawal Verification

When you request a payout, we confirm your identity to prevent unauthorized withdrawals. This may require a phone call or document upload.

Data Retention

Account information stays on file while your account is active. After closure, we keep records for 7 years for compliance, then securely delete.

Your Rights

You can request access to, correction of, or deletion of your personal data via Account Settings or by contacting our support team.

Policy Updates

When we change this privacy policy, we notify you by email at least 30 days in advance. You can accept or close your account.

Answers about your personal data and sosrototo

These are the questions we hear most often about how your information moves through our system, who sees it, and what control you have over it. Each answer is specific to sosrototo's setup and your account.

We collect your full name, date of birth, email, phone number, home address and banking details. During registration, you'll enter these step-by-step; we verify your email and phone before you can deposit. This information is used to confirm your identity, process deposits and withdrawals, and meet local legal requirements.

Once you close your account, we retain your records for seven years to comply with financial and tax regulations. After that, we securely delete personal data from our active systems. You can request early deletion where local law permits by contacting our support team.

Only our payment processors and your bank can see the full details of your DANA, OVO, GoPay or QRIS transaction. sosrototo records that a deposit occurred and the amount, but we never store your banking credentials or full payment card numbers on our servers.

We do not sell or share your personal information with marketing agencies or data brokers. We only share data with payment processors, fraud-detection partners and law enforcement if legally required. You'll never receive unsolicited marketing from third parties based on your sosrototo account.

Log into your account, go to Settings > Privacy & Security and select 'Request My Data'. We'll compile your information into a file and email it within 14 days. Alternatively, contact our support team and we'll process your request the same way.

Change your password immediately and contact our support team via live chat or email. We'll review your account for unauthorized activity, flag any suspicious transactions, and help you secure your account. If fraud is confirmed, we work with you and your bank to resolve it.

Yes. Go to Account Settings > Privacy & Security and select 'Close Account and Delete Data'. We'll deactivate your account immediately and begin data removal within 30 days, while keeping records required by law for seven years as described in our policy.